PRIVACY POLICY

Introduction

At Lanka Institute of Language and Information Technology (“LILIT”), we respect your privacy and are committed to safeguarding your personal data. This Privacy Policy outlines how we collect, use, and protect your information.

Information We Collect

We may collect:

• Personal identification information (name, email address, phone number, etc.)
• Educational background and qualifications
• Payment information (for course enrollment and related services)
• Website usage data (via cookies and analytics)

How We Use Your Information

Your information helps us:

• Provide and manage educational services
• Communicate effectively regarding courses, events, or inquiries
• Process payments securely
• Improve our services and website experience
• Ensure compliance with legal and regulatory obligations

Data Sharing and Security

We will never sell your personal data. We may share data:

• With trusted service providers strictly to facilitate our services
• When required by law or regulation

We employ appropriate security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to:

• Access, update, or delete your personal data
• Withdraw consent at any time
• Lodge a complaint with relevant data protection authorities

Contact us at [your contact information] for inquiries or requests related to your personal data.

The information provided by Lanka Institute of Language and Information Technology (“LILIT”) via courses, materials, and our website is strictly for educational and informational purposes. While we strive to keep information accurate and up-to-date, we make no warranties of any kind regarding accuracy, completeness, or suitability.

Limitation of Liability

LILIT shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from or connected to the use or inability to use provided materials, courses, or services.

External Links

Our website may contain external links. We are not responsible for the content or privacy practices of these external sites.

Modifications We reserve the right to update this Privacy Policy, Disclaimer, Refund Policy, and Payment Policy periodically. Changes will be posted on our website, and continued use constitutes acceptance of these updates.

Eligibility for Refund

Students may request a refund under the following conditions:

• Course cancellation by LILIT.
• Withdrawal request submitted within seven (7) calendar days before the course commencement date.

Non-Refundable Circumstances

Refunds will not be granted:

• After the course has commenced.
• For non-attendance or incomplete course attendance without valid reasons.
• For digital materials or online content already accessed by the student.

Refund Request Procedure

To initiate a refund request:

• Submit a written request via email to [your email address], clearly stating the reason for the refund request along with relevant documentation.
• Approved refunds will be processed within 14 working days of confirmation.

Mode of Refund Refunds will be credited to the original payment method or via bank transfer as determined by LILIT’s administrative office.

Payment Terms

• Course fees must be paid in full before the commencement of classes unless alternative arrangements have been agreed upon in advance.
• Accepted payment methods include bank transfers, credit/debit cards, and online payment gateways. Specific payment instructions will be provided during registration.

Late Payments

• Payments received after the stated due date may incur additional late fees or could lead to temporary suspension of course enrollment or access to online resources.

Payment Confirmation

• A receipt or electronic confirmation will be issued upon successful payment. It is the student’s responsibility to retain this receipt for verification purposes.

Payment Security

• LILIT ensures secure payment processing by employing reputable payment gateways and encryption technologies to protect your financial information.

Payment Disputes Any payment disputes must be communicated promptly to our finance department at [your contact information]. We commit to resolving disputes efficiently and fairly.